Revised October 2013
We Respect Your Privacy
- We Collect Minimal Information
- We Use Personal Information Only for Order Fulfillment and Communication
- We are Committed to Security
- We are Committed to Your Children's Privacy
- Some Technical Details on the Information We Collect
- You May Access or Correct Any Information We Collect
- We Use Your Feedback
- Please Contact Us With Any Questions or Concerns About Our Policy
We Collect Minimal Information
We ask you when you register to choose whether to receive email updates about Sonlight products and services, and we will honor your choice. However, we reserve the right to email you on certain occasions when we think it is important (for example, we will send you order confirmation emails and emails about corrections to products you have purchased even if you have opted not to receive promotion emails). Depending on what you do and where you go on our website, we may collect and use your information to serve you.
- We use the information you provide when you order. We use your shipping address to send you your materials. We use contact information, such as address, email, and phone number, to get in touch with you (perhaps to clarify a shipping address, to make sure you want duplicate items, or to answer any question you may have). We also use your contact information (email and address) to keep you up-to-date with the latest at Sonlight. You may opt out of any promotional emails or mailing that you do not wish to receive. We only use financial information to bill you for any requested products or services.
- If you apply for a Time Payments Plan, we will use your information to submit a Credit Check via Transunion. You may read more about that process here: www.sonlight.com/timepayments#notes
- We offer public forums for people to discuss homeschooling in general and Sonlight Curriculum in particular. We offer a variety of forums for a variety of needs. Each forum is moderated to ensure currency, pertinence, and good taste. Although users must be registered in order to access many of the forums, please remember that any information you share on our forums is public information, so use caution in disclosing personal information.
- Our occasional surveys (via the internet, email, phone, or mail) may ask you for contact information (such as your email address), demographic information (such as your zip code, age of children, etc.), and preferences regarding services and/or products. We use the information you provide to improve our understanding of your general needs and, upon occasion, to send you specific information about our company. We may contact you after a survey either to make sure the information is accurate or to answer any questions you asked during the survey.
- You may always remove your information from our system. (See You May Access or Correct Any Information We Collect below.)
We Use Personal Information Only for Order Fulfillment and Communication
- Sonlight needs some personal information from you when you order. We use that information only to complete your order and to track your order history with Sonlight. We do not share this information. If you provide any information about someone else (say you wanted to order a gift for a friend), we only use that information to ship their goods and to confirm delivery. Again, we do not share this information outside of Sonlight Curriculum, Ltd.
- We use your email address when forwarding emails to you from other members through our forum service. When such messages are sent, your address is not shared with the sender. You may communicate with others through the forum service without disclosing your email address to us or to others on the forums.
- When you email us directly, we use your return email address only to answer the email you sent.
- We do not share your email address with outside parties.
- We may also use your home address to send you a catalog or other promotional materials. You may choose not to receive any mailed promotional items by changing your user settings on the website at www.sonlight.com/mycontactinfo.html.
- In order to improve our website's design and solve problems, we compile information from the general movements of our visitors. This compiled information shows what areas are of greatest interest to our visitors. The compiled information is not based on registration or surveys. Often, the compiled information is anonymous. However, when we use certain diagnostic tools to track and resolve problems, this information is not anonymous. We do not share this information outside of Sonlight Curriculum, Ltd.
- These are the only ways we use personal information provided to us online.
- If you wish to remove your information from our systems, see You May Access or Correct Any Information We Collect.
We are Committed to Security
We secure a portion of our website with the industry standard for protecting web communications (SSL technology). Because of the encryption, your transactions on this site, financial and otherwise, are safe and protected, particularly your credit card information, when you order something. Furthermore, our employees and maintenance personnel use IDs and passwords to further protect access to your information.
We Are Committed to Your Children's Privacy
We seek to protect the privacy of your children on our website. Sonia, our virtual curriculum advisor, can use pseudonyms or even initials to help you select curriculum for your children. Our Student's Forum allows children even under the age of 13 to communicate about homeschooling and Sonlight. This forum is moderated to keep the topics in good taste, related to homeschooling, and current. Any information that your children disclose on this forum is public information. Therefore, please remind your children to use caution in what they share, especially personal information, since we are able to delete or modify information only after it is posted.
Some Technical Details on the Information We Collect
- We use your Internet Protocol (IP) address to help us track your shopping cart when you order online. If necessary, the IP address could show us where you are in the website. In general, we do not link your IP address to anything that personally identifies you. However, when problems arise, our diagnostic tools can link your IP address to your information. We don't share this information outside of Sonlight Curriculum, Ltd.
- If you visit your cart, our system offers your computer a cookie. The "cookie" includes a unique, random ID that will identify you anonymously to the cart. It also includes a copy of the password you choose if and when you decide to begin the purchasing process. The cookie enables you to remain logged in to the site; it is essential to the operation of the shopping cart. You can always refuse to accept a "cookie," but if you do refuse, you will not be able to purchase online.
- Our site contains links to other sites, so you may easily access related content. We are not responsible for the privacy policies or content of any of these linked sites. If you think any link is not up to Sonlight's standards, please let us know so we can review the link.
You May Access or Correct Any Information We Collect
In every email we send to you, we include an option to unsubscribe. If you wish to unsubscribe from any email we send to you, please use the link in the email you received. If you would like to be added to OR removed from any or ALL our email lists, please visit www.sonlight.com/unsubscribe.html. You may also send an email to email@example.com with a request to unsubscribe you from one or all lists.
You may contact us at any time if you want to correct the information we maintain or request that we no longer contact you. Ways to contact us include:
- Email firstname.lastname@example.org
- Visit www.sonlight.com/contact.html
- Mail 8042 South Grant Way, Littleton, CO 80122-2705
- Fax 303-795-8668
- Call 303-730-6292
In order to protect your privacy, we confirm your identity before we grant access to your information, or before we make any corrections or deletions.
We Use Your Reviews
When you post a review of one of our products on our site or make a comment about Sonlight on our forums, you grant us permission to use your words--either in original form or modified without changing the meaning--in our promotional materials, web content, and other publications for any InquisiCorp brand. No personally identifying information will be attached to these to keep your privacy safe; we may include your name and last initial (e.g. Jane D.) so others will know that it is real customer feedback.
Please Contact Us With Any Questions or Concerns About Our Policy
If you have any questions about this statement, please contact us:
Sonlight Curriculum, Ltd.
8042 South Grant Way
Littleton, CO 80122-2705