Orders usually ship within 2-3 BUSINESS DAYS from the time we receive your order. RUSH service and 2-day or Next-day delivery are available. (See the shipping policy chart for pricing or call 303-730-6292.)
Prices for packages and individual items are subject to change without notice. Visit our website for accurate pricing. Price increases up to 10% above your calculated order total will not delay shipment of your order. However, we expect you to pay the difference upon receipt of shipment. If the difference between your calculation and ours is greater than 10%, we will contact you to acquire approval before shipment.
If you return any materials, we transmit the appropriate credit to your credit card issuer, or if you paid via check, we will mail the refund check to you usually within 10 BUSINESS DAYS. Note: Due to credit card agency policies, we are unable to grant requests to process credit card refunds to new or different sources; for instance, we cannot apply credit to a different card from the one you used when you placed your order.
International customers: Duties and Taxes. The customer is responsible for all duties and taxes. Duties and taxes are not included in the shipping cost. If you refuse to pay duties and taxes and the package is returned to us you will not receive a refund for your shipping costs and will be charged a 10% package refusal fee.
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