Shipping & Delivery Policies

Orders usually ship within 3-5 BUSINESS DAYS from the time we receive your order, except during July-September when orders may take 7-10 BUSINESS DAYS to leave our warehouse.
Expedited processing and delivery options are available.

See this list for all shipping and delivery topics:




US Shipping Options (to the lower 48 states)

Information in this US Shipping section applies to orders shipped anywhere in the lower 48 states.

You can get free shipping to the lower 48 states if:

Other options include:

  1. Media Mail:
    Media Mail is available for orders of items that qualify for Media Mail shipping. There is a $5 shipping charge for orders under $25. Orders over $25 are eligible for free Media Mail shipping. View details about Media Mail shipping.
  2. Standard FedEx Shipping:
    Standard FedEx® shipping (known as FedEx Home Delivery®) is available for all orders to the lower 48 states. There is a $10 shipping charge for orders under $150. Orders over $150 receive this shipping for free. View details about standard FedEx shipping.
  3. Expedited Shipping
    Click to see your expedited processing and shipping options.
  4. Other Options:
    You may arrange and pay for a specific alternative service by leaving a comment on your order or calling (303) 730-6292.

Another way to consider your options:

For orders under $25, you may choose:

  1. Media Mail shipping for $5 (if your order qualifies for Media Mail).
  2. Standard FedEx shipping for $10.
  3. Free standard FedEx shipping (if you are a Core or Heirloom Club member).
  4. An Expedited Shipping option.

For orders of at least $25.00, you may choose:

  1. Free Media Mail shipping if your order qualifies for Media Mail.
  2. Standard FedEx shipping for $10.
  3. Free standard FedEx shipping (if you are a Core or Heirloom Club member).
  4. An Expedited Shipping option.

For orders of $150.00 or more, you may choose:

  1. Free standard FedEx shipping.
  2. An Expedited Shipping option.




Media Mail Shipping

Information in this Media Mail section applies to orders shipped anywhere in the lower 48 states, Alaska, Hawaii, and to APO/FPO addresses.

Orders of $25 or more may qualify for free Media Mail shipping!

  • You may choose this shipping option if the items in your order qualify for Media Mail.
  • Allow up to 2 weeks for delivery.
  • Please note that Media Mail shipments are uninsured.

Frequently Asked Questions about Media Mail:

  1. What items qualify for Media Mail shipping?
    The following items generally qualify for Media Mail:

    • Books
    • Instructor's Guides
    • CDs
    • DVDs
    • Computer programs
    • Extra Activity sheets and other stacks of paper
    • Binders (if you also order an Instructor's Guide)

    These items do NOT qualify for Media Mail:

    • The Sonlight Catalog
    • Science supply kits
    • Non-media resources such as microscopes, the markable map, art supplies, puzzles, etc.

    View a complete list of item numbers that do not qualify for Media Mail.

    This list of items do not qualify for Media Mail. If any of the following items are in your shopping cart during checkout, the Media Mail option will not be available.

            100-00
            100-00CW
            100E
            150-00
            150-35
            1L09
            1L10
            1L174
            1L9
            1LP
            1M08
            1M2US
            1MS
            1MSP
            200-00
            250-00
            250-100
            250-25
            250-30
            250-35
            250-40
            250-41
            250-42
            250-45
            250-60
            2M05
            2M1US
            2M2US
            2MS
            2MSP
            300-00
            350-00
            350-15
            3L194
            3M05
            3M07
            3M2US
            3MS
            3MSP
            3S00
            400-00
            450-00
            450-15
            4M05
            4M2US
            4M35
            4M40
            4MSP
            530-00
            550-00
            550-15
            550-16
            551-00
            560-BM01
            560-BMCG
            5C4M
            5C5M
            5FMB
            5FMG
            5M35
            5M40
            5MSPB
            5MSPG
            5S4
            5S5
            6M35
            6M40
            A101
            A106
            A107
            A108
            A201
            A203
            A207
            A301
            A302
            A304
            A306
            A402
            A403
            A502
            A601
            A602
            A603
            A605
            A701
            A703
            AC1R4
            AC1R5
            AC2R4
            AC2R5
            ACKR4
            ACKR5
            AE01
            AS4
            AS5
            ASK
            BC1R4
            BC1R5
            BC2R4
            BC2R5
            BC3R4
            BC3R5
            BCC2R4
            BCC2R5
            BCC4R4
            BCC4R5
            BS4
            BS5
            BSK
            C961
            C967
            C968
            CAT07
            CAT08
            CAT09
            CC2R4
            CC2R5
            CC3R4
            CC3R5
            CC4R4
            CC4R5
            CR0SS05
            CROSS05
            CS4
            CS5
            CSK
            DCD4
            DCD5
            DCX4
            DCX5
            DECP
            DS4
            DS5
            DSK
            EA014
            EA021
            EC4
            EC5
            ERE
            ES08
            ES4
            ES5
            ESK
            ESKM
            F6F
            FC4
            FC5
            FSB4
            FSB5
            FSG4
            FSG5
            GC4
            GC5
            GDIK
            GF2
            GF3
            GFC
            GFL
            GFX
            GS4
            GS5
            GSK
            H1M
            H2M
            H3M
            H4M
            H5M
            H6M
            HC4
            HC5
            HDST
            HKM
            HS0A
            HSKA
            HWK
            KL08
            KL081
            KL082
            KL11
            KL16
            KL173
            KL175
            KL176
            KL177
            KLP
            KM07
            KM10
            KM35
            KMS
            KMSP
            KMUS
            KS00
            LB01
            LP05
            LP07
            LP08
            LP09
            LR07
            MAP
            MAP1
            MAP2
            MM04
            MM05
            MM06
            MM10
            MM12
            MM40
            MU01
            MU16
            MU32
            NSK
            NSKA
            PCK
            PCP
            RA017
            RA018
            RA019
            RA020
            RA036
            RA45
            RA55
            RA65
            RA75
            RFHK
            RK135A
            RL1012
            RL101P
            RL1022
            RL102P
            RL1042
            RL104P
            RL1062
            RL106A
            RL106P
            RL109
            RL10A
            RL10P
            RL110
            RL1102
            RL110P
            RL111
            RL1112
            RL111A
            RL111P
            RL113
            RL114
            RL115
            RL1152
            RL115A
            RL115P
            RL116
            RL1162
            RL116A
            RL116P
            RL117
            RL118
            RL1182
            RL1183
            RL118P
            RL119
            RL11A
            RL11W
            RL12
            RL120
            RL120A
            RL121
            RL122
            RL123
            RL1242
            RL1243
            RL124A
            RL124P
            RL125
            RL126
            RL127A
            RL128
            RL128A
            RL129
            RL129A
            RL12A
            RL12W
            RL13
            RL130
            RL131
            RL132
            RL133
            RL133A
            RL133P
            RL134
            RL135
            RL136
            RL138
            RL13A
            RL13W
            RL140
            RL140A
            RL140P
            RL15A
            RL160A
            RL1A
            RL1P
            RL20
            RL20A
            RL20P
            RL21A
            RL22
            RL22A
            RL23
            RL23A
            RL2A
            RL2P
            RL30A
            RL30P
            RL32
            RL32A
            RL33
            RL33A
            RL3A
            RL3P
            RL41
            RL42
            RL45
            RL4P
            RM03
            RM04
            RM05
            RM06
            RM061
            RM069
            RM07
            RM071
            RM072
            RM08
            RM081
            RM082
            RM09
            RM12
            RM13
            RM25
            RM30
            RM35
            RM40
            RM68
            RMAG
            RR00
            RR103
            RR200
            RR200A
            RR200B
            RR3
            RR30
            RR37
            RR400
            RR500
            RR55
            RR57
            RR600
            RR700
            RS98
            SM61
            SS10
            SS100
            SS111
            SS122
            SS200
            SS301
            SS302S
            SS303S
            SS304L
            SS304M
            SS400
            SS5951
            SS595I
            SS617I
            SS6371
            SS637I
            SS700
            SSM10
            SSM13
            SSM15
            SSM20
            SSM4
            SSM5
            SSM6
            SSM61
            SSM7
            SSM82
            SSM9
            TA06
            TA07
            TA08
            TA22
            TC2N4
            TC2N5
            TCP
            TMSP
            WC4
            WC5
        

    Please note: The United States Postal Service maintains these rules for Media Mail. Unfortunately, Sonlight cannot make exceptions to what we can ship via Media Mail.

    When you start the check-out process, your shopping cart will let you know if you order qualifies for Media Mail. If you cannot choose the Media Mail option when you check out, your order does not qualify for it (either because your order is over $150 and receives free FedEx shipping, or because your order contains one or more items that we are not allowed to ship Media Mail).

  2. What if I have items that do not qualify for Media Mail?
    • You may choose standard FedEx shipping for $10 (in the lower 48 states).
      • Note: If you have one or more items that do not qualify for Media Mail shipping, your best bet is to simply place one order and choose FedEx shipping. Since we charge a flat $10 rate for all standard FedEx orders under $150 to the lower 48, you will not save money (or time) by splitting your order and placing one order with free Media Mail and one order with FedEx shipping. You will pay just $10 in shipping either way, and you will receive all your materials faster through FedEx.
    • Remember that you get free standard FedEx shipping for orders of $150 or more (to the lower 48 states). We are able to ship all items via FedEx.
    • For AK, HI, APO and FPO addresses, you may choose FedEx or USPS shipping. Find your rate using the shipping chart and fuel charge calculator below.
  3. What if my order is under $25?
    • You may choose Media Mail shipping for a $5 shipping charge (if your items qualify for Media Mail).
    • You may choose Standard FedEx shipping for a $10 charge (to the lower 48).
    • You may add additional qualifying items to your order to make it reach $25. Then you get free Media Mail shipping.
  4. What if my order is $150 or more (and I live in the lower 48)?
    • You qualify for free standard FedEx shipping! We are able to ship all items via FedEx.
  5. What if my order is $150 or more (and I live at an AK, HI, APO or FPO address)?
    • You can still choose free Media Mail shipping!
  6. What if I want faster shipping than Media Mail offers?
    • In the lower 48 states, you may choose standard FedEx shipping for $10. If your order is over $150, you get this standard shipping for free.
    • For AK, HI, APO and FPO addresses, you may choose FedEx or USPS shipping. Find your rate using the shipping chart and fuel charge calculator below.
    • You may choose an Expedited Shipping option.
  7. What if I am a Core or Heirloom Club member?
    • You get free standard FedEx shipping on all orders to the lower 48 states! No need to choose the Media Mail option (unless, out of the goodness of your heart, you want to save Sonlight some money on shipping). We are happy to offer you the free FedEx service to thank you for your business.
  8. What if I want Media Mail, but I also want a catalog with my order?
    • Unfortunately, we cannot ship Sonlight catalogs via Media Mail. However, we certainly want you to get the best shipping rates available and to receive a catalog if you want one! So if the rest of your order qualifies for Media Mail, please do not check "add a catalog to my order" at checkout. Instead, place your order without a catalog and then request a catalog here. We will ship your order via Media Mail and send you a catalog for free.




FedEx Shipping

Information in this FedEx section applies to orders shipped anywhere in the lower 48 states.

Orders over $150 receive FREE standard FedEx shipping anywhere in the lower 48 states!

  • You get fast, trackable shipping with FedEx® Home Delivery®.
  • Allow 3-5 business days for delivery after your order leaves the Sonlight warehouse.
  • Please note that FedEx® requires a street address (no PO Box) and a phone number.

 

Frequently Asked Questions about FedEx Shipping

  1. What if my order is under $150?

    • You may choose standard FedEx shipping for $10.
    • If your order is $25 or more and qualifies for Media Mail, you may choose free Media Mail shipping.
    • If your order is under $25 and qualifies for Media Mail you may choose Media Mail for a $5 shipping charge.
  2. What if I am a Core or Heirloom Club member?
    • You get free standard FedEx shipping on all orders to the lower 48 states!
  3. If my order is under $150, why would I choose FedEx shipping?
  4. You might choose FedEx if:

    • Your order does not qualify for Media Mail. See what items qualify for Media Mail shipping.
    • You want your order faster than Media Mail may deliver it to you. (Media Mail typically takes up 2 weeks for delivery. FedEx will usually deliver within 3-5 business days.)
    • You want a tracking number on your order. (Media Mail does not provide this.)
  5. What if I want even faster shipping?




Free Anytime Shipping

Information in this Free Anytime Shipping section applies to orders shipped anywhere in the lower 48 states.

All Core and Heirloom Club members receive FREE standard shipping to the lower 48 U.S. states! Core members get this free service for a full year. Heirloom members get this free shipping for life!

  • You get fast, trackable shipping with FedEx® Home Delivery®.
  • Allow 3-5 business days for delivery after your order leaves the Sonlight warehouse.
  • Please note that FedEx® requires a street address (no PO Box) and a phone number.

If you want even faster shipping, you may choose to pay for an Expedited Shipping Option.

See the other benefits of Core Club Membership.




Expedited Processing and Shipping Options

Orders usually ship within 3-5 BUSINESS DAYS from the time we receive your order, except during July-September when orders may take 7-10 BUSINESS DAYS to leave our warehouse.

Need your order to arrive sooner? Try our Rush Service!

Rush Service (faster service in our warehouse)

Rush Service moves your order to the front of the line in our warehouse. You may choose the standard FedEx shipping with Rush Service, or any expedited FedEx service (they all include the Rush Service).

If you place your order before 11am (MST), your order will be on its way to you that day. If you place your order after 11am (MST), we will ship your order the next day.

Order Total Rush Cost
$0-$149.99 $14.95
$150-$299.99 10%
$300-$699.99 8%
$700-$999.99 5%
$1000 and up 4%
Maximum: $50.00

Expedited FedEx service options and prices are available at final checkout, or by using the Shipping Calculator.




Drop-Shipped Items

We special order a few items--such as less common Rosetta Stone® packages--as needed. You still get all the benefits of ordering through us, but it takes an extra 10 business days for your items to ship.




Alaska, Hawaii, APO/FPO and US territories:


Alaska and Hawaii

  • Sonlight normally ships Media Mail or FedEx to Alaska and Hawaii.
  • Orders $25+ that qualify for USPS Media Mail may select this service at no charge. Media Mail shipping is $5 for orders under $25. Please allow up to 4 weeks for delivery.
  • If your order does not qualify for Media Mail, or if you want faster service than Media Mail affords, you may choose FedEx Shipping. Find your FedEx shipping costs by using the chart below and adding the current FedEx fuel charge. Or let our shipping calculator do the math for you.
  • Note: For FedEx shipping, Fuel Surcharges are additional. The FedEx Fuel Surcharge fluctuates with market conditions. During 2008, it fluctuated between 2% and 34% of the base rate. Use our shipping calculator to find your shipping rate, including the current surcharge.
  • Note: FedEx® requires a street address (no PO Box) and a phone number.

APO/FPO

  • Sonlight normally ships Media Mail or USPS Priority Shipping for APO/FPO addresses.
  • Orders over $25 that qualify for USPS Media Mail may select this service at no charge. Media Mail shipping is $5 for orders under $25. Please allow up to 4 weeks for delivery.
  • If your order does not qualify for Media Mail, or if you want faster service than Media Mail affords, you may choose USPS Priority Shipping. Use the chart below to find your rate.

US Territories

  • If you live in a US Territory, you may take advantage of the same shipping policies that apply customers with APO/FPO addresses (see above). To do this, leave a note in the comments section of each order indicating that you live in a US Territory and would like the Media Mail or USPS Priority Shipping option. Otherwise, due to a limitation in our system, your order will be treated as an international order and will receive the international FedEx shipping option.

Non-Media Mail Shipping Chart for AK/HI, APO/FPO and U.S. Territories

Order Total ($) AK/HI (FedEx) APO/FPO & U.S. Territories (USPS Priority)
0-50.00 $15.00 $10.00
50.01-60.00 31% 26%
60.01-70.00 28% 25%
70.01-80.00 24% 22%
80.01-90.00 22% 22%
90.01-99.99 21% 22%
100.00-149.99 18% 21%
150.00-199.99 15% 19%
200.00-299.99 13% 17%
300.00-349.99 12% 15%
350.00-499.99 11% 14%
500.00-599.99 11% 13%
600.00-699.99 10% 12%
700.00-799.99 10% 11%
800.00+ 10% 10%




International Shipping Rates (including Canada)

Sonlight usually ships internationally via FedEx® because it is the most cost-effective option for you. Keep reading for details:
  • FedEx Fuel Surcharges are additional. Use our shipping calculator to find to find your shipping rate, including the current FedEx Fuel Surcharge. The surcharge fluctuates with market conditions. During 2008 it fluctuated between 2% and 34% of the base rate.
  • FedEx® requires a street address (no PO Box) and a phone number.
  • If your international order contains backordered items, Sonlight will typically hold your order for up to four weeks in order to ship all possible materials together.
  • Please be aware of the available shipping options and shipping limitations on orders sent to your country. You are responsible for all duties, taxes, and other charges required by the country of destination.
  • Incorrect address or address without a phone number can result in your package being held up in customs, resulting in additional delays and charges. Please be sure that the address you give is accurate for delivery within your country.
  • When you order, please tell us which word (name) is the Country, Province, City, and Postal Code. Please include your phone number and email address.
  • We want you to be able to get the curriculum you need, so Sonlight has already negotiated a discounted rate with FedEx, and then subsidizes the cost of that discounted rate. You'll find it is significantly cheaper for Sonlight to ship to you via FedEx than for you to use FedEx's international services on your own. If you're curious, you can calculate the non-subsidized/discounted rate you'd pay on your own with FedEx. (For Sonlight's rates, use the shipping calculator.)

Notes for Canadian customers:

Standard shipping for Canadian orders is via FedEx IPD (International Priority Direct). This service generally takes 3-5 business days for delivery. You may calculate your costs with the chart below and the fuel surcharge calculator.

A 5% Canadian GST-Goods and Services Tax will be applied to your online order. The ONLY exception is if it is being shipped to a PO box. In this case, we are not able to send the order via a private carrier (FedEx or UPS), and instead must use the postal service. You will pay GST at the time of delivery, and you will also be charged a customs broker fee of $5.00 per package.

How to calculate your shipping costs

Standard International shipping charges can be found at final checkout, or by using the Shipping Calculator.

Expedited International shipping charges can be found at final checkout, or by using the Shipping Calculator.

Import Restrictions:

  • Restrictions on biologically active items to Australia, New Zealand and Mexico : Due to import restrictions on biologically active items (soil, seeds, yeast, etc.), Sonlight cannot ship certain science supply kits to certain countries. Here is a list of those items, plus the countries we may not ship them to:
    • Science Supplies Kit A (#ASK)—Australia, New Zealand and Anguilla
    • Science Supplies Kit D (#DSK)—Australia, New Zealand
    • Microscopy Science Supplies Kit E (#ESKM)—Australia, New Zealand
    • Science Supplies Kit G (#GSK)—Australia, New Zealand
    • General Science Supplies Kit H (#HSKA)—Australia, New Zealand
    • Science Supplies Kit 150 (#150-35)—Australia, New Zealand
    • Advanced Dissection Kit with Specimens (#250-30)—Australia, Mexico, New Zealand
    • Advanced Biology Dissection Animals & Trays (#550-16)—Australia, New Zealand
    • Extra Dissection Animals & Trays for Additional Student (#SS122)—Australia, Mexico, New Zealand

    If you live in one of these countries, you will have to find equivalent items locally. If you order a package containing restricted items, we will remove those items from your package and reduce your cost accordingly.

  • FlashMaster: Due to European Union recycling restrictions, we cannot ship FlashMaster (item #RM25) to EU countries.




FAQs

How quickly will you ship my order?
Orders usually ship within 3-5 BUSINESS DAYS from the time we receive your order, except during July-September when orders may take 7-10 BUSINESS DAYS to leave our warehouse. Expedited processing and delivery options are available.

Is my shipment insured against theft or damage?
Sonlight Curriculum, Ltd. insures items against damage or theft during transit when shipped via FedEx® anywhere in the world. We do not insure Postal Service (e.g., Media Mail) deliveries unless you specifically request and pay for the service. Though we don't often ship via UPS, we do insure items against damage or theft during transit when shipping via UPS.

What items qualify for Media Mail shipping?

What are the "lower 48 states"?
The lower 48 states include every state in the United States except for Alaska and Hawaii. If you live outside these 48 continental states, click for AK, HI, APO, FPO or US Territory shipping or click for International Shipping.

Are there Import Restrictions on any Sonlight products?

Where is the shipping calculator?

What happens when an item is drop-shipped?




Have questions?

Don't hesitate to contact us. We are happy to help.