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Privacy Policy

Revised December 1, 2004

We Respect Your Privacy

We realize that, for some of our customers, our discreet use of your personal information is—or could be—quite literally, a matter of life and death. For that reason, we always have maintained, and pledge in the future always to continually maintain, your privacy to the highest degree possible. In sum: both on- and off-line, we use (and will use) whatever information we collect solely to fulfill our obligations to you as a customer, and to improve our services in the future. We share no information with any outside agencies or persons whatsoever except on a strict "need to know" basis, in order to fulfill our legal and moral obligations to you, our customer. The following privacy policy statement explains in detail what information we collect, how we use that information, and your options about the way we collect and use your information.

Privacy Policy Table Of Contents:

We Collect Minimal Information

We ask you when you register to choose whether to receive e-mail updates about Sonlight products and services, and we will honor your choices. However, notwithstanding your choice, we reserve the right to e-mail you on rare occasions when we think it is important. Depending on what you do and where you go on our website, we may collect the following information.

  • You can order our products and services on the web order form. When you order, we need both contact information and financial information. We use contact information, such as home address, email, and phone number, to get in touch with you (perhaps to clarify a ship-to address, to make sure you want duplicate items, or to answer any question you may have), and to ship your order. We only use financial information to bill you for any requested products or services.
  • We offer public forums on our site for people to discuss homeschooling in general and Sonlight Curriculum in particular. We offer a variety of forums for a variety of needs. Each forum is moderated to ensure currency, pertinence, and good taste. Please remember that any information you share on our forums is public information, so use caution in disclosing personal information. Although we moderate these forums, we are able to delete or modify information only after it has been posted.
  • Our occasional surveys (via the Internet, email, phone, or mail) may ask you for contact information (such as your email address), demographic information (such as your zip code, Internet use patterns, age of children, etc.), and preferences regarding service and/or products. We use the information from our surveys to improve our understanding of your general needs and, upon occasion, to send you specific information about our company. We may contact you after a survey either to make sure the information is accurate or to answer any questions collected from the survey.
  • You may always remove your information from our system. (See You May Access or Correct Any Information We Collect below.)

We Use Personal Information Only for Order Fulfillment and Communication

  • Sonlight needs some personal information from you when you order. We use that information only to complete your order and to track your order history with Sonlight. We do not share this information. If you provide any information about someone else (say you wanted to order a gift for a friend), we only use that information to ship their goods and to confirm delivery. Again, we do not share this information outside of Sonlight Curriculum, Ltd.
  • We use your email address when forwarding emails to you from other members through our forum service. When such messages are sent, the email addresses are essentially anonymous, i.e., we do not see the addresses and your address is not shared with others on the forums. You may communicate with others through the forum service without disclosing your email address to us or to others on the forums.
  • As a subscriber, you may choose to receive our email newsletters (such as the Beam of Sonlight). We may use Universal Resource Locater (URL) tracking in the emails sent to you. When you open such email messages, our system may record the following data: the time you viewed the email and the URLs that you clicked on from that email. We will also record if your email program is capable of receiving HTML-encoded email. Our URL tracking may use cookies.
  • We use return email addresses only to answer the email we receive. We do not share email addresses with outside parties. We store these addresses as part of your customer record.
  • In order to improve our website's design and solve problems, we compile information from the general movements of our visitors. This compiled information shows what areas are of greatest interest to our visitors. The compiled information is not based on registration or surveys. Often, the compiled information is anonymous. However, when we use certain diagnostic tools to track and resolve problems, this information is not anonymous. We do not share this information outside of Sonlight Curriculum, Ltd. These are the only ways we use personal information provided to us online.
  • If you wish to remove your information from our systems, see You May Access or Correct Any Information We Collect.

We are Committed to Security

We have advanced security to ensure only authorized persons can access your information. We secure a portion of our website with the latest encryption features from Thawte Security. Our site is protected by Secure Sockets Layer (SSL) technology, the industry standard for protecting web communications. Because of the SSL encryption, all personal transactions on this site, financial and otherwise, are safe and protected. This protects your information, particularly your credit card information provided for purchases. We have a valid and current Certificate that attests to the security of our site. Furthermore, our employees and maintenance personnel use IDs and passwords to further protect access to your information.

We Are Committed to Your Children's Privacy

We seek to protect the privacy of your children on our web site. Our Children's Forum is for children under age 13, to allow them to communicate about homeschooling and Sonlight. This forum is moderated to keep the topics in good taste, related to homeschooling, and current. Any information that your children disclose on this forum is public information. Therefore, please remind your children to use caution in what they share, especially personal information, since we are able to delete or modify information only after it is posted.

Some Technical Details on the Information We Collect

  • We use your Internet Protocol (IP) address (a numeric address that only computers read) to help us track your shopping cart when you order online. If necessary, the IP address could show us where you are in the website. In general, we do not link your IP address to anything that personally identifies you. However, when problems arise, certain of our diagnostic tools do link your IP address to your information. We don't share this information outside of Sonlight Curriculum, Ltd.
  • If you visit the Sonlight Curriculum Online Purchasing System (SCOPS), our system offers your computer a "cookie," a small file that includes bits of information that your browser (Internet Explorer, Netscape Navigator, etc.) can store on your computer. (By the way, only the site originating the cookie can read the contents of the cookie from your computer.) The "cookie" includes a unique, random user ID that will identify you anonymously to the SCOPS database. It also includes a copy of the password you choose if and when you decide to begin the purchasing process. The "cookie" enables SCOPS to keep track of your shopping cart so you don't wind up having materials from other people's orders in your cart, and they don't find your materials in their cart. The "cookie" system is essential to the operation of SCOPS, so, though you can always refuse to accept a "cookie," if you do refuse, you will not be able to purchase online.
  • Our site contains links to other sites, so you may easily access related content. We are not responsible for the privacy policies or content of any of these linked sites. We do review these links periodically. Nonetheless, if you think any link is not up to Sonlight's standards, please let us know so we can remove the link.

You May Access or Correct Any Information We Collect

In every email we send to you, we include unsubscribe directions as a part of that email. If you wish to unsubscribe from any email list we send to you, please use the instructions in the email you received. If you would like to be added to OR removed from ALL our email address lists, please visit the URL www.sonlight.com/unsubscribe.html. You may also send us an email, addressed to main@sonlight.com, with instructions to unsubscribe you from a particular address list or all lists.

You may contact us at any time if you want to either remove your information from our web database, correct the information we maintain, or request that we no longer contact you. Ways to contact us include:

  1. Send a general email to main@sonlight.com
  2. Visit the URL www.sonlight.com/contact.html
  3. Mail to the postal address: 8042 South Grant Way, Littleton, CO 80122-2705
  4. Fax us at 303-795-8668
  5. Call 303-730-6292

In order to protect your privacy fully, we confirm the identity of any requestor before we grant access to any information (including your own), or before we make any corrections or deletions (including your own).

We Use Your Feedback

When you post a review of one of our products on our site, make a comment about Sonlight on our forums, or send us feedback in an email, you grant us permission to use your words--either in original form or modified without changing the meaning--in our promotional materials, web content, and other publications for any InquisiCorp brand. No personally identifying information will be attached to these to keep your privacy safe; we will include your name and last initial (e.g. Jane D.) so others will know that it is real customer feedback.

Please Contact Us With Any Questions or Concerns About Our Policy

If you have any questions about this statement, please contact us:

Sonlight Curriculum, Ltd.
8042 South Grant Way
Littleton, CO 80122-2705
Phone: 303-730-6292
Fax: 303-795-8668
Email: main@sonlight.com